Shipping and Returns

Information about Form's policy for shipping and returns

Please get in touch if you have any questions

UK shipping

UK shipping is free for all orders.

 

 

International shipping

For international orders, the price is low-cost and varies based on location: to see international shipping costs, click through to checkout and enter your shipping address and it will be shown before the payment screen.

 

  • When you buy products sold and shipped from outside your country, you or the recipient are responsible for paying import taxes and duties based on the laws of the country into which the products are being delivered. 

  • We are doing everything we can in order to bring you a smooth & easy transaction, however we do not accept responsibility for any delays or extra fees which may be applied via customs and duty offices in the receiving country. Failure to pay taxes or duties can result in the parcel being returned to us by the courier company; 

  • Delivery times are estimated and may vary depending on external factors.

 

 

Returns

 

If for any reason you are not content with your order, we gladly accept returns. Follow the guidelines below for returns.

 

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To make a return please do the following:

  • Complete the returns form below. Please include the original order number and the reason for returning the item. Upon receiving your return request, we will contact you with return instructions including the return address.

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notification of the approval or rejection of your refund.

  • Provided the return is eligible, your refund will be processed to the original method of payment, within 5 working days.

 

The buyer is responsible for paying for return shipping costs. Shipping costs are non-refundable.


You should consider using a trackable shipping service or purchasing shipping insurance as we don’t guarantee that we will receive your item.

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